Shipping policy
Payment and dispatch
The following terms and conditions apply:
Domestic delivery (Germany) and neighbouring countries: Italy, France, Netherlands, Spain, Poland, Belgium, Czech Republic, Denmark, Finnland, Ireland, Portugal, Slowenia, Canada, Switzerland, UK, Norway, Sweden.
Shipping to German and foreign islands is excluded.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
- We charge a flat shipping fee of 5,90 € per order.
- From an order value of 75,00 € onwards, we deliver shipments free of cost.
Deliveries to foreign countries:
We charge a flat shipping fee for international deliveries:
-
15,99 €: Italy, France, Netherlands, Spain, Poland, Belgium, Czech Republic, Denmark, Finnland, Ireland, Portugal, Slowenia
- the minimum order value is: 35 €
-
19, 99 €: Canada, Switzerland, UK, Norway, Sweden
- the minimum order value is: 60 €
Deliveries to Austria (PLEASE BE AWARE):
We cannot deliver directly to Austria. As a customer you have the option to use an intermediary service such as AllesPost Deutschland, in order to order Products from Germany and have them delivered to your address in Austria.
Delivery periods
Unless otherwise specified in the quote:
- domestic delivery of goods shall be made (Germany) within 3 - 5 working days,
- for deliveries abroad within 7 - 10 working days (from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note:
deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options
- credit card
- instant bank transfer (via Klarna)
- invoice (via Klarna)
- Google Pay
- Apple Pay
-
via PayPal Checkout:
PayPal - PayPal Express
- credit card
- Apple Pay
- Google Pay
- Klarna invoice
via PayPal:
- PayPal
- PayPal Express
- credit card
Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
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In case of questions, please contact us at the contact details mentioned in the Legal Notice.
last update: 07.02.2026